Report Details

The Reports page at Finance > Reports gives you both at-a-glance KPI cards and detailed report cards that drive daily operations, monthly accounting, and strategic decision-making. Each report card takes a specific question — "How much revenue did we generate last month?" or "What is our booking source mix?" — and answers it with structured data and its own date picker for flexible analysis.

Veridien's report cards cover accommodation performance, tax collection, revenue by source, payment methods, and booking source distribution. You can generate them on demand and export them in multiple formats for distribution to stakeholders who may not have access to the system.

Available report cards

The Reports page contains the following KPI cards and report cards:

KPI cards

Four KPI cards are displayed at the top of the Reports page:

• Revenue — Total room revenue for the current period.
• Occupancy — The percentage of available rooms that are occupied.
• ADR — Average Daily Rate, the average revenue earned per occupied room.
• RevPAR — Revenue Per Available Room, combining occupancy and ADR into a single metric.

Globe card

The Globe card visualizes guest nationalities across all time, providing a geographic view of your guest base. This helps inform marketing targeting and language decisions.

Report cards

Each report card has its own date picker, allowing you to analyze different time ranges independently:

• Occupancy & Revenue — Daily trend charts showing occupancy percentage and revenue over the selected period. Use this to identify seasonal patterns, day-of-week trends, and overall performance trajectories.
• Tax Breakdown — Taxes collected by type for the selected period. Essential for accounting, tax filing, and verifying that tax configuration is correct.
• Revenue by Source — Revenue segmented by booking source category (Direct, OTA, Corporate, etc.). This shows which channels contribute most to your top line and helps evaluate the cost-effectiveness of your distribution strategy.
• Payments — A breakdown of payments by payment method (cash, credit card, bank transfer, etc.) for the selected period. Useful for reconciliation and understanding guest payment preferences.
• Booking Sources — Reservation volume and room nights by individual booking source. This is the foundation of distribution strategy discussions and helps you track whether campaigns to shift your channel mix are working.

Using report cards

Common workflows

Different roles use reports in different patterns. Here are three common workflows that illustrate how reports fit into daily, weekly, and monthly operations:

Night auditor: end of day

The night auditor's reporting workflow runs immediately after the night audit closes the business day:

1. Occupancy & Revenue — Check the card for today's business day. Verify that total room revenue matches the expected amount (occupied rooms multiplied by their respective rates, plus taxes). Note any anomalies.
2. Payments — Review the Payments card to confirm all cash and card transactions are accounted for and reconcile against the payment journal (available at Finance > Payment Journal).
3. Tax Breakdown — Verify that taxes posted correctly during the night audit by checking the Tax Breakdown card.

Accountant: monthly close

At the end of each month, the accounting team uses the Reports page to close the books:

1. Occupancy & Revenue — Set the date picker to the full month. This is the primary source for recognizing accommodation revenue.
2. Tax Breakdown — Set to the full month. Use this to prepare and file local tax returns (occupancy tax, VAT, tourism levies, etc.).
3. Payments — Review payments by method for the month. Cross-reference with bank statements to confirm all deposits match. The detailed Payment Journal at Finance > Payment Journal provides transaction-level detail.

The monthly close typically takes 1-2 business days. Having all report cards available in Veridien eliminates the need to compile data manually from multiple sources.

Revenue manager: weekly review

The revenue manager reviews performance and adjusts strategy weekly:

1. Occupancy & Revenue — Set to the past week and compare trends against previous weeks. Identify whether occupancy and revenue are trending up or down.
2. Revenue by Source — Review which booking source categories are contributing the most revenue. If OTA revenue is growing faster than direct, consider adjusting your direct booking strategy.
3. Booking Sources — Drill into individual booking sources to see reservation volume and room nights. Identify any channels that are overperforming or underperforming relative to targets.

The weekly review typically takes 30-45 minutes and results in specific rate or distribution changes that are implemented immediately in the system.

Scenario: first Monday monthly performance summary

It is the first Monday of the month. James, the revenue manager at the Lakewood Inn, begins his monthly performance summary, which he presents to the general manager and ownership group every month.

Step 1 — KPI Cards. James navigates to Finance > Reports and reviews the KPI cards at the top. The Revenue card shows $245,800 for the month, up from the previous month. He notes the headline numbers for his presentation.

Step 2 — Occupancy and Rate Metrics. He checks the remaining KPI cards:

• Average Occupancy: 74.2% (up from 71.8% last year)
• ADR: $168 (up from $162 last year)
• RevPAR: $124.70 (up from $116.30 last year — a 7.2% improvement)

Step 3 — Booking Sources. James opens the Booking Sources report card and sets it to last month. The data shows the direct channel grew from 34% to 38% of room nights, driven by the "Book Direct" campaign. OTA share decreased from 46% to 42%.

Step 4 — Revenue by Source. He cross-references with the Revenue by Source card to see the revenue impact. Direct channel revenue grew 12% while OTA revenue was flat, confirming that the distribution mix is shifting in the right direction.

Step 5 — Payments. The Payments card shows the breakdown by payment method. Credit card payments account for 82% of revenue, with bank transfers (from corporate direct billing) making up most of the remainder.

Step 6 — Compiling the report. James exports the Occupancy & Revenue, Booking Sources, and Revenue by Source report cards as PDFs. He creates a one-page executive summary highlighting the key metrics, the direct booking progress, and the distribution mix improvement.

He emails the package to the general manager and ownership group by 11:00 AM. The entire process, from opening the first report card to sending the email, takes about 60 minutes. Without Veridien's reporting tools, this same analysis would require manually pulling data from multiple spreadsheets, cross-referencing payment records, and building charts from scratch — a full-day exercise instead of a morning task.