Changelog

Veridien now has a public REST API. The same engine that powers our own booking flows is available for you to build on — a custom booking engine, a guest mobile app, a loyalty integration, or any back-office automation.

It is a plain HTTP/JSON interface. You authenticate with a per-property API key, send and receive snake_case JSON, and rely on standard status codes and a single, uniform error envelope. Every key is scoped, so it can only do what you grant it, on the one property it belongs to.

What's new

• Per-property API keys — create, scope, and revoke keys under Settings → API Keys. Keys are shown once and stored only as a hash.
• Scoped access — twelve granular scopes (for example availability:read, reservations:write, folio:write) gate every endpoint, including a separate guests:read:pii scope for sensitive guest data.
• The full reservation lifecycle — search availability, price a stay with visibility-gated rates, register or link a guest, hold inventory, confirm a paid reservation, and post folio charges.
• Loyalty — read a guest's balance and tier, redeem points, and earn automatically on confirmed stays.
• Safe retries — mutating requests accept an Idempotency-Key, so a network retry never double-books or double-charges. Reservation confirmation is additionally idempotent on its payment reference.
• Predictable errors — every failure returns a typed envelope with a stable code, an optional param, and a request_id.
• OpenAPI 3.1 schema — a machine-readable description of every endpoint is served at /api/v1/openapi.json for generating typed clients.

The resources

Full reference, a quickstart, and copy-paste examples live in the API documentation. The base URL is https://veridien.app/api/v1.

Revenue dashboards tell you what came in. They don't tell you what's left. We added expense tracking so every property now has a complete picture — revenue in, expenses out, profit on top.

Log recurring and one-off expenses by category (payroll, utilities, maintenance, supplies, marketing, taxes, etc.), attach receipts, and split costs across multiple properties when needed. Veridien folds it all into the reports you already use.

What's new

• Expense entries with category, vendor, date, amount, and optional receipt upload
• Recurring expense templates for payroll, rent, subscriptions and utilities
• Per-property and multi-property expense rollups
• Profit margin card on the dashboard — net revenue, expenses, and margin percent at a glance
• Expense trend chart alongside the existing revenue and occupancy charts
• CSV export for month-end accounting handoff

Profit margin card

Available today under Finance → Expenses, with the margin card on the main dashboard.

Moving to a new PMS usually means manually re-entering every active reservation. We wanted that part to be painless.

Upload a CSV or Excel file and Veridien maps your columns automatically. The import preview shows you exactly what will be created before anything is saved, with row-by-row validation so you can catch issues upfront.

What the importer handles

• Automatic column mapping with support for common header variations
• Row-level validation with clear error messages
• Currency validation against your property's configured currencies
• Duplicate detection to prevent importing the same booking twice
• Guest profile creation for new guests
• Folio and line item generation for each imported reservation

Import flow

The import button lives in the reservations page header. If a row fails validation, it's flagged but doesn't block the rest of the import.

Your confirmation emails don't have to look like every other hotel's anymore. The new email template builder gives you full control over what guests receive. Pick from 21 preset themes or build your own from scratch with a drag-and-drop editor.

Customize each guest email type independently. Upload your logo, set your brand colors, adjust border radius, write custom footer text. A live preview updates as you go.

Build layouts with 7 block types: text, image, button, divider, spacer, columns, and dynamic fields.

If you'd rather not touch any of this, that's fine too. Properties without custom templates keep getting the standard emails, unchanged.

A family books three rooms for a week. Until now, that meant three separate reservations. Not anymore. Multi-room bookings let you group 2+ rooms under a single reservation with one shared folio.

Even better: if no single room is available for the full date range, Veridien automatically splits the stay across rooms and shows it as one linked booking. The front desk just sees one reservation.

Reservation detail tabs

Calendar improvements

• Two clicks to create a booking (check-in date, then check-out date)
• Guest count icons on each calendar cell
• Cleaner same-day turnovers
• Max occupancy enforcement in the booking wizard (staff can override)

We pared back the marketing site navigation to four links (Academy, Pricing, Changelog, and Contact) and let the content do more of the work. Each of the eight modules now has a detailed feature card that explains what it does and why it matters for your property.

New additions

• Data Processing Agreement page
• Early-access Customers page
• Richer changelog entries with category badges and version tags
• "What's new" section on the homepage that pulls from this changelog automatically

The old sign-up flow had a frustrating gap: you'd verify your email, then land on a login page and have to type your credentials again. That's gone. After verification, you're signed in automatically.

Other improvements

• Username selection during sign-up with real-time availability checks
• Guided onboarding wizard for setting up your first property
• Faster page loads from smarter session handling
• New Privacy Policy and Terms pages

Mostly under-the-hood work this time. We tightened up security on the login and sign-up pages, sped up data loading during auth, and cleaned out a bunch of outdated files that were causing intermittent errors.

What changed

• Stronger security on login and sign-up pages
• Faster data loading during authentication
• Cleaned up outdated files causing intermittent errors
• Improved layout and navigation links on sign-in and sign-up forms

If a feature isn't on your plan, you won't see random broken pages anymore. The sidebar adapts to your subscription. Locked modules show a clear upgrade prompt instead of a confusing dead end.

Admin tooling

On the admin side, we built out the tooling platform operators need:

• Audit logs filterable by type and date
• Property and user management with team visibility
• Room-based billing with transparent cost breakdowns
• Prorated upgrade previews before any charge is made
• Subscription status and payment history per property

A heads-up: some revenue figures on the analytics dashboard were displaying incorrectly. That's fixed now, and the numbers you see are accurate.

What we fixed

• Corrected revenue calculation on the analytics dashboard
• Keyboard navigation and tab order now work properly across all forms
• Modals trap focus correctly when open
• Screen readers announce status badges with meaningful labels instead of raw color names
• Sidebar and layout refinements for a cleaner overall feel

Hotels with restaurants have been asking for this one.

The new restaurant module handles the full loop, all inside Veridien. Design your floor plan by dragging and resizing tables, grouping them into zones, and merging for larger parties. Build menus with dietary flags, modifier groups, and per-item tax rates. Orders update across every screen in real time, and a dedicated kitchen display gives your back-of-house team a clear queue with status tracking.

Activate it from your billing page as an add-on.

Meet Vesper, an AI assistant that actually knows how hotels work.

Query occupancy, revenue, and guest data in natural language. Draft guest messages and responses. Talk hands-free with voice mode at the front desk. Every conversation is saved in the AI Inbox with full transcripts, and automatic privacy filtering keeps guest PII out of the AI context.

What Vesper can do

• Answer questions about occupancy, revenue, and guest data in plain English
• Draft and review guest-facing messages
• Voice mode for hands-free use at the front desk
• Full conversation transcripts saved in the AI Inbox
• Automatic PII filtering to keep guest data out of AI context
• Per-property usage tracking on a monthly dashboard

Also in this release

• Booking engine theme designer with live preview and custom color controls
• Custom domain support with automatic DNS verification

Vesper is available as a premium add-on.

Your billing page now doubles as a feature store. One click, and an add-on is live on your property.

Every add-on is priced in bands based on your room count. A 20-room boutique hotel shouldn't pay what a 200-room resort does. You'll see the exact cost before you commit, and everything prorates automatically if you activate mid-cycle.

How billing works

• Prices scale with your room count in bands of 5 rooms
• Prorated charges when activating mid-billing cycle
• Enable or disable any add-on at any time
• Cost preview shown before confirmation

Veridien finally has a proper front door.

The marketing site is live with a responsive header, smart CTAs that change based on whether you're logged in, and a footer with links to everything that matters. SEO metadata and social sharing previews are handled automatically. Dark mode toggle included, naturally.

What's included

• Responsive header with dynamic CTAs (login vs. dashboard)
• Footer with navigation to Academy, Pricing, Changelog, and Contact
• Automatic SEO metadata and Open Graph previews
• Dark mode support across all pages

Things happen at a hotel all day long. New bookings, guests arriving, rooms getting cleaned, payments coming in. Until now, you had to go looking for that information.

The bell icon in your header now collects everything in one place. Unread items are marked, and you can clear them all in one click. Each team member controls which notifications they actually want to see.

Notification types

• New reservation alerts
• Check-in and departure reminders
• Payment confirmations and failed payment warnings
• Housekeeping status changes
• Room assignment updates
• Staff mention notifications

Your VIP guest wants room 301, the corner suite with the ocean view. Previously, you'd book first and assign the room later. Now you pick the room right inside the reservation wizard.

A color-coded grid shows what's available, occupied, and out of order. Hover over any room to see who's in it and when they check out. Don't care which specific room? Skip it and the system assigns one for you.

Dragging a reservation to a different room or date used to just... move it. No warning about the price change. That felt risky, so we fixed it.

Now when you drag a reservation, you see the old rate, the new rate, taxes, and the total difference before you confirm. Cancelled and past reservations are locked in place so they can't be moved by accident.

Reporting improvements

• Payment breakdowns grouped by method (card, cash, transfer)
• Revenue columns now show both net and gross
• New projected occupancy chart based on confirmed and tentative bookings
• Date range filters on all financial reports

Your front desk isn't always at a desk. Sometimes it's a phone in the lobby or a tablet at breakfast.

We've made every page responsive. Forms reflow on smaller screens, the availability calendar switches to a scrollable 14-day view on mobile, and dashboard widgets stack into a single column cleanly.

What changed

• All forms and pages now adapt to mobile and tablet screens
• Availability calendar shows a scrollable 14-day view on smaller devices
• Dashboard widgets stack into a single column on mobile
• Channel manager connections handle duplicates and rate limits more reliably
• Alerts when a channel goes offline
• Better error recovery for sync failures

Not a flashy release. We spent this cycle hunting down edge cases and squashing bugs across the platform. Fewer unexpected errors, better configuration handling, the kind of work you feel but don't see.

We also rebuilt the channel manager into a proper multi-channel dashboard. Each connected channel now gets its own status card showing sync status, last sync time, and error counts.

What we fixed

• Resolved intermittent configuration errors on property setup
• Improved error handling across reservation and billing flows
• Channel manager now displays per-channel status cards
• Added sync status, last sync time, and error count indicators

We wanted pricing to be simple: you pay based on how many rooms you have. That's it.

Go annual and save 20%. Every account starts with a free trial, and if a payment gets missed, there's a grace period before anything changes.

Platform admin features

On the admin side, we built out the tools operators actually need:

• Property overview with status and plan details
• Payment review queue for flagged transactions
• Subscription management with manual overrides
• Grace period controls for missed payments

If you're a resort in Bali taking bookings from Europe, Australia, and the US, you shouldn't have to think about currency conversion on every invoice.

Set your base currency, then enable as many additional ones as you need. Rate plans can have independent pricing per currency. When a guest books, their reservation, invoice, and folio all render in the currency they booked in. Your revenue reports convert everything back to your base currency automatically.

We also preserve the exchange rate on every transaction, so your audit trail is always complete.

How it works

• Set a base currency for your property
• Enable additional currencies as needed
• Rate plans support independent per-currency pricing
• Reservations, invoices, and folios render in the guest's booking currency
• Revenue reports auto-convert to your base currency
• Exchange rates are preserved on every transaction for audit compliance

The availability calendar is color-coded by room type and updates in real time, so you always know exactly what's open. Creating a reservation takes seconds. Start typing a guest name, pick the dates, and rates calculate automatically.

Every booking moves through a clear lifecycle: tentative, confirmed, checked-in, checked-out. Double bookings? Not possible. The system catches conflicts at the room level before they happen. And if you do need to overbook intentionally, there's an approval step so it's always a deliberate decision.

Key features

• Color-coded availability calendar with real-time updates
• Auto-complete guest search when creating bookings
• Automatic rate calculation based on room type and dates
• Room-level conflict detection to prevent double bookings
• Intentional overbooking with an explicit approval step
• Full reservation lifecycle tracking (tentative, confirmed, checked-in, checked-out)

Most hotel software treats multi-property as an afterthought, something bolted on later. We built Veridien the other way around.

Every property you add gets its own rooms, rates, reservations, guests, and team. Nothing bleeds across. Switch between them from the sidebar in a click.

Each role is scoped to exactly what that person needs to see and do. No more, no less.

What's included

• Unlimited properties per account
• Isolated data between properties (rooms, guests, reservations, financials)
• Sidebar property switcher with one-click navigation
• Role-based access control with four built-in roles
• Invitation system for onboarding new staff