Rate Plans
A rate plan defines what a guest pays for a room type. In Veridien each room type can have several rate plans (for example a base plan, Half Board, or Full Board), and each plan's pricing is shaped by seasonal intervals that set day-of-week prices, length-of-stay rules, closed-to-arrival and closed-to-departure flags, and charges for extra guests. This guide explains how to build and manage them, and how they drive the reservation wizard.
Where rate plans live
Open Rate Plans from the property sidebar. Plans are grouped by room type. Under each room type you see its plans, and expanding a plan reveals its seasonal intervals.
Permissions
Creating, editing, and deleting rate plans is permission-controlled. Staff without rate permissions can still see rates as they appear in the reservation wizard, but the management controls on this screen are hidden from them.
How a rate plan is priced
A rate plan has a few core fields and a stack of intervals on top:
- Name: what staff and the booking engine see (for example "Half Board").
- Base Price per Night: the default nightly rate, used on any date not covered by an interval.
- Rate Currency: optional. Leave it on the base currency, or price the plan in another accepted currency. Foreign-currency plans show a base-currency equivalent throughout the app.
- Default: one plan per room type is the default and is preselected in the wizard. The default plan cannot be deleted.
- Active: only active plans appear in the wizard. Toggle a plan off to retire it without deleting it.
Intervals layer date-specific pricing and rules over the base price.
Creating a rate plan
- On the Rate Plans screen, find the room type and click Add Rate Plan.
- Enter a Name.
- Enter the Base Price per Night.
- Optionally choose a Rate Currency. If you skip this, the plan uses the property's base currency.
- Save. The new plan appears under its room type and is available in the reservation wizard immediately (once active).
To change a plan's name, price, or currency later, click the pencil icon. Use the Active switch to enable or disable it, and the trash icon to delete a non-default plan.
Seasonal intervals
Intervals are how you vary a plan's price and availability over time. Expand a plan to see its intervals and click Add to create one. Each interval covers a date range and sets:
- Name: a label such as Peak Season, Off Season, or Christmas.
- Start and End Date: the range the interval applies to.
- Day-of-Week Rates: a price for each weekday (Mon to Sun). Leave a day blank to fall back to the plan's base price. This is how you charge more on weekends or less midweek.
- Length-of-Stay Restrictions: an optional Minimum Stay and Maximum Stay in nights. Bookings that do not meet a minimum stay (or exceed a maximum) cannot use the plan for those dates.
- Closed to Arrival: prevents check-in on dates within the interval.
- Closed to Departure: prevents check-out on dates within the interval.
- Additional Guest Charges: a Base Occupancy plus an Extra Adult and Extra Child charge per night. Guests above the base occupancy add these per-night surcharges, which the wizard shows inline as you set occupancy.
Day-of-week pricing is per night
Because rates are set per weekday, a single stay can mix prices. A Friday-to-Monday booking picks up the Friday, Saturday, and Sunday rates from the active interval, and the reservation total is the sum of those nights. You can review and override individual nightly rates in the wizard's rate grid.
Copying intervals
To roll pricing forward to a new period or reuse one plan's calendar on another, use Copy Intervals at the top of the Rate Plans screen. This saves rebuilding a full season interval by interval.
How rate plans feed the reservation wizard
In Step 2 of the reservation wizard, after the booking source and dates are set, each room type lists its rate plans:
- Eligibility. Only active plans appear. A plan is shown as restricted (and cannot be selected) when an interval rule blocks it for the chosen stay, for example a minimum-stay requirement that the dates do not meet, or a closed-to-arrival or closed-to-departure flag.
- Default first. The room type's default plan is preselected; staff can switch to any other eligible plan.
- Pricing. The plan's per-night rates for the stay are pulled from the matching intervals (falling back to the base price), and extra-adult and extra-child charges apply above base occupancy.
- Overrides. Staff can override any individual nightly rate in the rate grid for a one-off price without changing the plan.
See Creating Reservations for the full wizard flow.
Managing pricing over time
To run a promotion or a peak-season uplift, add an interval to the relevant plan with the right dates and day-of-week prices, and set any minimum stay or closed flags it needs. When the period ends, the interval simply stops applying and the plan falls back to its base price; bookings already made keep the price they were quoted.
Common mistakes with rate plans
Too many plans. Every active plan is another radio option in the wizard. Keep the list short and purposeful so staff pick the right one quickly.
Leaving a plan active by accident. Only active plans appear in the wizard. Toggle off plans you are not selling so they cannot be booked.
Forgetting the base price. Any date not covered by an interval uses the base price. If the base price is wrong, gaps between your seasons will sell at the wrong rate.
Overlapping intervals. Avoid overlapping date ranges on the same plan so it is always clear which prices and rules apply on a given night.
Modifying Reservations
Move dates and rooms, change status, override rates, add or remove rooms, and cancel or delete bookings from the reservation detail page and calendar.
Linked Reservations
Book several rooms for one party in a single pass through the wizard, creating a linked group with shared guest, dates, and source.