Property Settings
The Settings page holds the core identity of your property: its name, address, contact details, and the branding that appears on guest-facing documents. Open it from Settings → Settings at the bottom of the sidebar. Most of this is configured once during setup and revisited only when something changes, such as a new logo or an updated tax registration number.
Who can edit settings
Viewing the Settings page requires the View Settings permission. Saving changes to the property profile and branding requires Edit Property Settings. The built-in Property Owner and Manager roles include these.
This page covers the Settings screen itself. Taxes, currencies, services, and expenses each have their own dedicated pages in the sidebar and are not edited here; see Where other settings live below.
Property Information
The first section holds the basic details used across the system and on printed documents.
- Property name — The official name of your hotel. This appears in the sidebar property switcher, on invoices, and on reports.
- Address — Your property's physical address, shown on guest-facing documents.
- Contact details — A free-text field for phone, email, or any other contact information. Enter each item on its own line (for example a phone line and an email line).
Make your edits and click Save settings. A confirmation appears once the changes are stored.
Timezone
Your property's timezone determines how every date and time is displayed: reservation arrivals and departures, folio timestamps, the night audit business-day boundary, and audit log entries.
Timezone is locked after creation
The timezone is fixed when the property is created and cannot be changed afterwards. This keeps historical reports, folios, and audit timestamps consistent. The field on the Settings page is shown for reference only and is disabled. If you genuinely need a different timezone, create the property with the correct one or contact support.
Branding
The Branding section controls how your property appears on invoices and other guest-facing documents.
Property logo
Click Upload logo (or Replace logo if one already exists) and choose an image file. The logo is shown on a preview tile after it uploads.
- Accepted formats: PNG, JPG, or SVG.
- Maximum file size: 2 MB. Larger files are rejected with an error.
The logo is displayed alongside your property details on invoices.
Tax registration number
Enter your property's tax or VAT registration number (for example VAT-123456789). This is printed on invoices where local regulations require it to be shown. Note that this is the registration identifier only; the actual tax rates that get applied to charges are configured separately on the Taxes & Fees page.
Invoice footer text
A free-text block that appears at the bottom of every invoice. Use it for payment terms, a thank-you message, or any standard notice your guests should see (for example, "Thank you for staying with us. Payment terms: 30 days net.").
Click Save settings after editing the branding fields.
Hidden reservations
Below branding, the Settings page includes controls for hidden reservations. Hiding a reservation removes it from the standard calendar and lists without deleting it, which is useful for blocks, maintenance holds, or internal bookings you do not want cluttering the day-to-day view.
- The Show hidden reservations toggle controls whether hidden reservations are surfaced in your views.
- The hidden reservations manager lists the reservations that are currently hidden so you can review or restore them.
Danger Zone
At the bottom of the page, the Danger Zone contains the Delete this property action.
Deleting a property is permanent
Deleting a property permanently removes the property and all of its data, including reservations, folios, guests, and reports. This cannot be undone. Only delete a property you are certain you no longer need.
Where other settings live
Several configuration areas that affect billing and operations are managed on their own pages rather than on the Settings screen:
- Taxes & Fees — Under the Finance group. Where you define the tax rules applied to charges.
- Currencies — Under the Finance group. Where you manage the currencies your property works in.
- Services — Under the Property group. Where you build the catalog of add-ons (airport transfer, late check-out, and so on) that staff can post to a folio.
- Expenses — Under the Finance group. Where you track property expenses and profit.
- Rate Plans — Under the Finance group. Where you set up the rates guests are charged. See Rate Plans.
Related pages
- Users & Roles — invite team members and control who can edit settings.
- Booking Sources — track where reservations originate.
- Invoicing — how the branding configured here appears on documents.
Users & Roles
Invite team members to a property, assign them roles, and build custom permission sets that control exactly what each person can see and do.
Booking Sources
Define the channels your reservations come from, group them by category, and keep your booking-source list clean with active toggles and protected system sources.